"Hands-Free Salesforce"
With ground breaking, voice-to-text technology, noise cancellation engines, and dynamic field mapping,
FOCUS increases Salesforce adoption, improves productivity, and makes it easy to record value-filled information on client interactions.
FOCUS is an application that runs on iOS and Android mobile phones.
It allows authorized users to connect to the FOCUS service running in their Salesforce org.
Turbocharging the power of Salesforce™
Salesforce is by far the most successful CRM platform. It offers all the benefits of cloud access and security while providing an easy-to-modify interface for capturing data and generating reports and dashboards.
The FOCUS mobile app adds a much-needed dimension for Salesforce users. Any authorized FOCUS user can "talk to their Salesforce" org and perform a host of important commands. Inside their organization's Salesforce org is the FOCUS API application that connects to the Salesforce database and retrieves the data that each user is allowed to see or update.
Everything is mobile... and now voice-activated.
Mobility dominates our life. We want to be in touch at all times whereever we are.
FOCUS for Salesforce gives you access to your Salesforce data without typing on a keyboard. It's the ultimate productivity tool.
You can log notes from calls or meetings while you are walking back to your car. Instead of stopping at a coffee shop or working late into the night to record your notes (or just putting in "Good Call" in the Comments), you can pick up your phone and say, "Hey FOCUS, Log a Call" then record all the meaningful details, observations, speculations, conclusions, options, etc. Your manager will love you for that.
It helps you remember all the important info for your next call or meeting and keep your team in the loop.
Be more Productive... use FOCUS to:
LOG A CALL. You just left a meeting with an important prospect. While you walk to your car you can log the call. Or after an important phone call in your car, you can log the details immediately while they are fresh in your mind (since you haven't been writing down notes while driving). "Hey FOCUS, Log a Call."
FIND. "Hey FOCUS, Find." Need an address or phone number. Want to get a quick summary of the important information on a Contact, Lead, Account, Opportunity, Task, or Appointment? (optional add-ons: Cases, custom objects)
UPDATE. "Hey FOCUS, Update Opportunity." You can update any field on Contacts, Leads, Accounts, Opportunities, Tasks, or Appointments that you are allowed to access (FOCUS uses your Salesforce security profile and permissions).
CALL. "Hey FOCUS, Call Next Appointment." While driving you can make calls and then be prompted to Log your comments for that call into Salesforce.
TEXT. Running late? Send a quick text message. "Hey FOCUS, Text."
LIST TASKS / APPOINTMENTS. What's on your to do list for today, tomorrow, or overdue? "Hey FOCUS, List Tasks Today."
CREATE TASKS / EVENTS. Keep on top of what you need to do and set appointments into your calendar. "Hey FOCUS, Create a Task."
FOCUS Technology.
"Hello FOCUS" or "Hey Salesforce" is all you need to say followed by a command.
Inside the FOCUS app (iOS and Android), specialized technology and algorithms keep track of your recent and favorite contacts/leads/accounts. FOCUS dynamically connects to the FOCUS connected app running in your Salesforce org using standard Salesforce OAuth security.
The FOCUS app does instant searching, "Hey FOCUS Find" will prompt you for a name and only bring back records and data fields you are allowed to access based on your Salesforce security profile/permissions and filtered by the selections made by your Salesforce Admin for each FOCUS command.
FOCUS for Salesforce is available on an annual, user-based license for Salesforce Enterprise, Unlimited, and Professional.